Terms of service

Welcome to Toonique! These Terms of Service ("Terms") govern your use of our website and services, including the creation and purchase of custom artwork and products. By using our site, you agree to these Terms, so please read them carefully.

1. Overview of Our Service

Toonique transforms your submitted photos into custom art inspired by your chosen animated style. Once your artwork is complete, we print it on your selected products—like posters, mugs, or t-shirts—and ship them straight to your door.

Because each item is custom-made, all sales are final (see our Return & Refund Policy).

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/jv0wjk-1a/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/jv0wjk-1a/privacy_policy).

2. User Submissions

By submitting a photo, you agree:

  • That you own the rights to the image or have permission to use it.

  • That the image does not contain offensive, illegal, or harmful content.

  • That we may use the image to create and promote your custom artwork (with your consent for marketing purposes — never without permission).

We reserve the right to reject any image that violates our content standards.

3. Ordering & Payment

  • Orders are processed once payment is confirmed.

  • Because our products are made to order, production begins quickly. Changes or cancellations must be requested within 1 hour of purchase.

  • Prices are listed in GBP (£) and include applicable taxes where required.

4. Shipping

  • We currently ship within the UK only.

  • Shipping times and costs are shown at checkout.

  • While we aim to meet delivery estimates, we cannot be held responsible for delays caused by carriers, weather, or other external factors.

5. Refunds & Returns

We do not accept returns due to the personalized nature of our products. However, if there is a defect, damage, or issue with your order, please contact us within 7 days. See our Return & Refund Policy for full details.

6. Limitation of Liability

Toonique is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability is limited to the purchase price of your order.

7. Changes to These Terms

We may update these Terms occasionally to reflect changes in our business or legal requirements. Any updates will be posted here, and continued use of our services means you accept the new Terms.

8. Contact Us

Have questions? Need help? We’re always happy to chat. Contact us at:
support@toonique.co.uk