Shipping policy
Shipping Policy
Thank you for shopping with Toonique! Because each order is custom-made just for you, our shipping process is a little different from typical online stores. Here’s everything you need to know:
Where We Ship
We currently only ship within the United Kingdom.
We hope to expand internationally in the future—stay tuned!
Production Time
All Toonique products are made to order. Once you place your order:
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Artwork Creation: 1–3 business days
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Printing & Production: 2–4 business days
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Your order is then packaged and shipped.
Estimated total turnaround time: 5–7 business days.
Shipping Time & Cost
Once your order has been produced:
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Standard UK Shipping: 2–4 business days
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Shipping fees will be calculated at checkout based on your location and product size.
You’ll receive a shipping confirmation email with tracking details as soon as your order is dispatched.
Delivery Issues
If your parcel hasn’t arrived within the expected time frame, please:
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Check your tracking info
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Contact your local delivery provider
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Reach out to us at toonique@outlook.com
We’ll do our best to help resolve the issue.
Address Errors
Please double-check your shipping details before placing your order. Toonique is not responsible for lost parcels due to incorrect or incomplete addresses.
Delays & Exceptions
We are not liable for shipping delays caused by:
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Couriers
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Weather disruptions
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Strikes or national holidays
We’ll always keep you updated if there’s a known delay.
Questions?
If you need help or have a special shipping request, just reach out to us at support@toonique.co.uk — we're here to help!